Privacy Policy
Privacy Policy
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail or SMS, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, or other details. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill gift purchases. This information is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our website.
Sterling Parts' website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS.
How do we use your information?
We may use the information we collect from you in the following ways:
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To personalize your experience
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To respond more effectively to customer service requests
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To process transactions
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To administer promotions or surveys
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To send periodic emails or SMS messages if you have opted in
If you’ve opted into SMS marketing, we may send you updates, cart reminders, or promotional messages. You can opt out at any time by replying with the designated opt-out keyword (e.g., STOP).
How do we protect visitor information?
We implement security measures to maintain the safety of your personal information. Personal data is stored on secured servers and only accessible by authorized personnel.
Do we use "cookies"?
Yes. We use cookies for essential functionality like shopping cart management and to improve your overall site experience. See the section above for how cookies relate to SMS cart reminders.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties, except as described below. This does not include trusted third parties who help operate our website or service you—so long as they agree to keep this information confidential.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may also release information when required by law or to protect rights, property, or safety.
How can you opt-out, remove or modify information you have provided to us?
To unsubscribe from email or SMS communications, follow the opt-out instructions provided in the message or update your preferences in the "My Account" section of the site.
Third party links
We may include third-party links on our site. These websites have separate and independent privacy policies. We are not responsible for the content or activities of these sites.
Changes to our policy
Changes to this policy will be posted on this page and apply only to information collected after the date of the change.
Online Policy Only
This privacy policy applies only to information collected through our website and not to information collected offline.
Your consent
By using our site, you consent to our privacy policy.
Last modified: 6 June 2025
Questions and feedback
We welcome any questions or feedback about this privacy policy or your data. Please contact us directly.